September 1, 2002

can we speed this up?

The insistence that technology must never fail, but when it does it must be fixed NOW continually perplexes me. It wasn1t until the 19801s that FedEx began shipping packages overnight. Now if you don1t offer that service as the first and only option then you are somehow not satisfying the customer. Twenty years later and it1s expected that things happen instantly. From coffee to information—the general populace demands turn around times of two minutes or less. I1m not being overly critical of those who are trapped by this philosophy, as sometimes I find myself caught up in it too. I wish that taking a step back and doing some self examination was emphasized more in our culture. The internet is great, but if a site goes down or you can1t connect then go outside and watch the clouds. I spent hours as kid doing that and still vividly remember some formations. Just because you can1t get online, it doesn1t mean the world is ending.

posted @ 1:26 PM

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